• Nanjing Xintu Education Consulting Co., Ltd.
  • info@xintu-consulting.com
  • +86-19509924948
Privacy Policy

How Nanjing Xintu Protects Your Information

This Privacy Policy explains how we collect, use, store, and protect personal and service-related information when you use our website, submit inquiries, request services, or communicate with our team.

1. Overview

Nanjing Xintu Education Consulting Co., Ltd. respects your privacy and is committed to protecting the information you share with us. This policy applies to information collected through our website, contact forms, service request forms, consultation forms, email communication, phone calls, WhatsApp, WeChat, and other communication channels.

By using our website or services, you agree to the collection and use of information as described in this Privacy Policy.

Last Updated: May 28, 2026. We may update this Privacy Policy from time to time to reflect service, legal, or operational changes.

2. Information We Collect

Depending on how you interact with our company, we may collect personal, academic, business, technical, and communication-related information.

  • Contact information such as name, email address, phone number, WhatsApp, WeChat, country, and preferred contact method.
  • Education-related information such as academic background, preferred program, target university, documents, transcripts, certificates, passport information, and application materials.
  • Service request information such as requested service category, project details, budget range, timeline, organization, and client type.
  • Business information such as company name, cooperation needs, trade inquiries, project requirements, supplier communication details, and partnership information.
  • Technical information such as IP address, browser type, device information, website usage data, and analytics data.

3. How We Use Information

We use collected information to provide consulting services, respond to inquiries, process service requests, coordinate communication, prepare documents, manage projects, and improve our website and service quality.

  • To respond to inquiries and provide consultation.
  • To assess service needs and recommend suitable support.
  • To assist with education consulting, application support, visa guidance, and student services.
  • To support AI, software, business cooperation, cultural exchange, and project coordination services.
  • To send service updates, important notices, or requested information.
  • To improve website performance, user experience, and internal service management.

4. Education Service Data

For education consulting and study-in-China services, we may need to collect and process academic documents, identification information, application materials, and communication records.

This information may be used to support university selection, program matching, admission guidance, scholarship consultation, document preparation, visa guidance, accommodation support, and arrival planning.

Important: Education-related documents should be accurate and authentic. We may share relevant information with universities, authorized service providers, or official institutions only when necessary for the requested service.

5. Technology, Business & Cooperation Data

For AI, software, automation, business consulting, trade communication, cultural exchange, and international cooperation services, we may collect project details, technical requirements, business information, cooperation goals, documents, and communication records.

We use this information to evaluate feasibility, prepare proposals, coordinate communication, provide consulting support, and manage service delivery.

If confidential business or technical information is shared with us, we will handle it responsibly and use it only for the purpose of providing the requested service, unless otherwise agreed.

6. Cookies & Analytics

Our website may use cookies, analytics tools, visit tracking scripts, or similar technologies to understand website traffic, improve user experience, and monitor website performance.

Information collected may include IP address, browser type, device information, visited pages, time spent on pages, referral sources, and general usage behavior.

You may disable cookies through your browser settings, but some website functions may not work properly.

7. Data Sharing

We do not sell your personal information. We may share necessary information only when it is required to provide a requested service, comply with legal obligations, or protect legitimate business interests.

  • Universities, institutions, or education partners for application or student support purposes.
  • Translation, document, courier, accommodation, or arrival support providers when necessary.
  • Technology, business, or cooperation partners involved in a requested project.
  • Legal, regulatory, or government authorities when required by law.
  • Internal team members who need the information to process your request.

8. Data Storage & Security

We take reasonable measures to protect personal and service-related information from unauthorized access, loss, misuse, alteration, or disclosure.

Information may be stored in email systems, website form records, CSV files, internal documents, communication tools, or other service management systems used by the company.

While we take privacy and security seriously, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

9. Your Rights

Depending on applicable law and the nature of the information, you may request access, correction, update, or deletion of your personal information.

  • You may request correction of inaccurate personal information.
  • You may request deletion of certain information, subject to legal, contractual, or service-related requirements.
  • You may unsubscribe from non-essential communication where applicable.
  • You may ask how your information is being used for a requested service.

10. Third-Party Links

Our website may contain links to third-party websites, social media pages, payment providers, university websites, partner platforms, or external resources.

We are not responsible for the privacy practices, content, security, or data handling policies of third-party websites. We encourage users to review the privacy policies of any external website they visit.

11. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services, website functions, legal requirements, or internal procedures.

The updated version will be posted on this page with a revised date. Continued use of our website or services after updates means you accept the revised Privacy Policy.

12. Contact Information

For privacy-related questions, requests, or concerns, please contact us:

  • Email: info@xintu-consulting.com
  • Phone / WhatsApp / WeChat: +86-19509924948
  • Address: Jiangning High-Tech Industrial Park, Nanjing, China
  • Business Hours: Monday-Friday, 9:00 AM – 6:00 PM Beijing Time