• Nanjing Xintu Education Consulting Co., Ltd.
  • info@xintu-consulting.com
  • +86-19509924948
Terms & Conditions

Service Terms for Working With Nanjing Xintu Education Consulting Co., Ltd.

These terms explain how our website, consulting services, service requests, education support, technology services, business cooperation, and international communication support are provided.

1. Overview & Acceptance

Welcome to Nanjing Xintu Education Consulting Co., Ltd. These Terms & Conditions govern your use of our website, consultation services, service request forms, communication channels, and any services provided by or through our company.

By accessing our website, submitting an inquiry, requesting a service, booking a consultation, or communicating with our team, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use our services.

Last Updated: May 28, 2026. These terms may be updated from time to time. Continued use of our website or services means you accept the updated terms.

2. Scope of Services

Nanjing Xintu Education Consulting Co., Ltd. provides professional consulting and coordination services in multiple areas, including but not limited to:

  • International education consulting and study-in-China guidance.
  • University selection, program matching, admission support, and application preparation.
  • Visa guidance, arrival planning, accommodation support, and student service coordination.
  • Translation, documentation, and application material support.
  • AI consulting, software development, web systems, automation, and digital service support.
  • Business consulting, commercial cooperation, trade communication, and project coordination.
  • Cultural exchange programs, events, conferences, exhibitions, and international cooperation activities.

Specific services may depend on availability, client requirements, third-party conditions, institutional policies, and the agreed service scope.

3. Consultations, Requests & Service Process

Clients may contact us through the website, email, phone, WhatsApp, WeChat, service request forms, or consultation forms. After receiving your inquiry, we may review your request, ask for further information, and recommend a suitable service direction.

Submitting a form or inquiry does not automatically create a formal service agreement. A service relationship begins only after the service scope, fees, required documents, responsibilities, and timeline have been confirmed by both parties.

We reserve the right to decline requests that are incomplete, unclear, unlawful, outside our service scope, or inconsistent with our professional standards.

4. Fees, Quotations & Payment

Some general inquiries may be free of charge, while professional consulting, application support, document preparation, technology work, business cooperation support, or project coordination may require service fees.

Fees may vary depending on the service type, complexity, urgency, project size, third-party requirements, and agreed deliverables.

  • Payments may be accepted through bank transfer or other agreed payment methods.
  • Some services may require full payment in advance.
  • Larger or project-based services may require staged payments.
  • Third-party fees are usually not included unless clearly stated.

5. Client Responsibilities

Clients are responsible for providing accurate, complete, and truthful information. This includes personal details, academic background, documents, company information, project requirements, deadlines, and any other information required to perform the service.

  • Clients must ensure that submitted documents are authentic and legally valid.
  • Clients must respond in a timely manner when further information is required.
  • Clients are responsible for meeting deadlines set by universities, authorities, partners, or third parties.
  • Clients must not use our services for fraudulent, misleading, illegal, or harmful purposes.

6. Education & Application Services

Our education consulting services may include study planning, university selection, program matching, application support, scholarship guidance, visa preparation guidance, arrival assistance, and student support coordination.

We do not guarantee admission, scholarship approval, visa approval, accommodation placement, or any decision made by universities, government authorities, embassies, or third-party institutions.

Important: Final decisions regarding admission, scholarships, visa issuance, enrollment, and academic matters are made by the relevant university, government department, embassy, or official authority.

7. Technology, Business & Cooperation Services

Our technology and business services may include AI consulting, software development, web systems, automation, dashboards, business consulting, trade communication, commercial agency support, supplier coordination, and international cooperation planning.

Project outcomes depend on the agreed scope, available information, technical feasibility, client cooperation, third-party participation, and implementation conditions. Any project timeline is an estimate unless clearly agreed in writing as binding.

For business cooperation, trade communication, or third-party coordination, we may assist with communication and process support, but we are not responsible for third-party quality, pricing, delivery, legal compliance, or final business decisions unless separately agreed in writing.

8. Cancellations, Refunds & Changes

Cancellation and refund conditions depend on the type of service, the stage of work completed, and any third-party costs already incurred.

  • Fees for completed work are non-refundable.
  • Fees paid to third parties are generally non-refundable unless the third party allows a refund.
  • If work has already started, partial refunds may be considered based on the unfinished portion of the service.
  • Changes to service scope may require additional fees and revised timelines.

9. Limitation of Liability

To the maximum extent permitted by law, Nanjing Xintu Education Consulting Co., Ltd. shall not be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of opportunity, data loss, reputational loss, admission rejection, visa refusal, business loss, or third-party failure.

Our total liability for any claim shall not exceed the amount paid by the client for the specific service giving rise to the claim, unless otherwise required by applicable law.

10. Intellectual Property

All content on this website, including text, images, graphics, logos, designs, layouts, documents, and service descriptions, belongs to Nanjing Xintu Education Consulting Co., Ltd. or its licensors unless otherwise stated.

Clients may not copy, reproduce, distribute, modify, sell, or use our website content, service documents, templates, or materials for commercial purposes without written permission.

For technology or content projects, ownership of deliverables will depend on the written agreement between the client and the company.

11. Governing Law & Dispute Resolution

These Terms & Conditions shall be governed by the laws of the People's Republic of China, without regard to conflict of law principles.

Any dispute shall first be resolved through friendly negotiation. If no resolution is reached, the dispute may be submitted to the competent court or arbitration body in China, unless otherwise agreed in writing.

12. Contact Information

For questions about these Terms & Conditions, please contact us:

  • Email: info@xintu-consulting.com
  • Phone / WhatsApp / WeChat: +86-19509924948
  • Address: Jiangning High-Tech Industrial Park, Nanjing, China
  • Business Hours: Monday-Friday, 9:00 AM – 6:00 PM Beijing Time